Incidents can be generated with two different ways.
Way #1: State change conditions
The main idea is "one object = one active alarm".
Incident is defined by the state of the object.
Objects with states, which alarm severity has been selected, fall into the active alarms list.
Alarm severity are set in the System configuration window in the States tab.
By default the following states have alarm severity:
ALARM → ALARM
OVERLOADED → WARNING
NO DATA → MAJOR
DOWN → MAJOR
The incident will be cleared - CLEAR - if the object changes its state to any without selected alarm severity.
Way #2: Alarm generation conditions
The main idea is "one object = one or more active alarms".
If incidents for the object are set, then the way #1 will be disabled for it.
The incident will be closed if there is no suitable clause in Alarm generation conditions list.
Filter allows to display the list of alarms, according to the selected criteria. Conditions of the created filter can be combined using operators and .
are related to their values with mathematical symbols.
For time of:
the criterion is the time period.
The presets allow to adjust the number and order of the columns for the results.
The filter can be saved for future use after entering all the necessary criteria and the filter name by clicking the buttonnear the filter name.
Blocking of alarms from devices
By means of a filter it is possible to set temporary blocking of alarms from devices.
For example, the criterion State was set with its corresponding value - all objects states, except for the state
In order to limit the time, one more criterion was added - Field comparison - the value > was assigned to it.
As long as the object is in the excluded state , alarms from this object are not displayed in the list. As soon as a user manually changes the object's state to any other or the set time period ends, displaying of the alarms will be resumed.
Preset is the individual filling of the columns in the alarm window. Right-clicking on the title of any section opens the pop-up window with the list in which the displayed columns are ticked. To add or delete a column, click on the corresponding name in the pop-up window. You can change the order of the columns by dragging the columns.
After making all necessary changes, enter preset name and click the button. The button allows to view all of the previously created presets.
The Property Fields dropdown list comprises all available properties of all existing system objects. The values of the ticked properties are displayed in incidents table in the corresponding columns, if the objects on which an incident occurred have these values.
It is possible to save reports on active alarms and alarms from the history in XLS-file by clicking the button.